faqs
WHAT IS YOUR RETURN POLICY?
All sales final, unless defective.
WHAT IF MY ITEM IS DAMAGED OR DEFECTIVE?
We stand behind our products and want you to be satisfied with them! We always do our best to take care of our customers - dealing with all situations fairly and responsibly! If you received a damaged or defective item, please contact us within 48 hours of receiving the damaged item so we can rectify it for you right away.
WHAT IS MY ORDER STATUS?
Once your order is placed, you will receive a confirmation email sent to the email address associated with your order.
STANDARD U.S. SHIPPING: $6.95 5-8 Business Days
PRIORITY U.S. SHIPPING: $12.95 4-5 Business Days
WHAT HAPPENS IF MY ORDER IS STOLEN?
Local Fresh is not responsible for lost or stolen packages. If your package arrives damaged, you must let us know within 48 hours of receiving the item. Please confirm your address before submitting your order.
HOW CAN I MAKE CHANGES TO MY ORDER?
We highly recommend reviewing all Order information before submitting as we work hard to ensure that your order is processed + shipped as quickly as possible.
If your order status is 'Unfulfilled' - we may be able to make adjustments to your shipping address or process a cancelation dependent on the fulfillment stage of your order. Please email us at sales@localfreshclothing.com if your order requires a change.
If your order status is ‘Fulfilled' - then unfortunately we are NOT able to make any changes as the order has already left our warehouse.
All sales final, unless defective.
WHAT IF MY ITEM IS DAMAGED OR DEFECTIVE?
We stand behind our products and want you to be satisfied with them! We always do our best to take care of our customers - dealing with all situations fairly and responsibly! If you received a damaged or defective item, please contact us within 48 hours of receiving the damaged item so we can rectify it for you right away.
WHAT IS MY ORDER STATUS?
Once your order is placed, you will receive a confirmation email sent to the email address associated with your order.
STANDARD U.S. SHIPPING: $6.95 5-8 Business Days
PRIORITY U.S. SHIPPING: $12.95 4-5 Business Days
WHAT HAPPENS IF MY ORDER IS STOLEN?
Local Fresh is not responsible for lost or stolen packages. If your package arrives damaged, you must let us know within 48 hours of receiving the item. Please confirm your address before submitting your order.
HOW CAN I MAKE CHANGES TO MY ORDER?
We highly recommend reviewing all Order information before submitting as we work hard to ensure that your order is processed + shipped as quickly as possible.
If your order status is 'Unfulfilled' - we may be able to make adjustments to your shipping address or process a cancelation dependent on the fulfillment stage of your order. Please email us at sales@localfreshclothing.com if your order requires a change.
If your order status is ‘Fulfilled' - then unfortunately we are NOT able to make any changes as the order has already left our warehouse.